CODES PROMOTIONNEL POUR SAC DE COUCHAGE MOUNTAIN HARDWEAR (SACDECOUCHAGE20 ) ET PRODUITS KOMBI (KOMBI40)
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Shipping

SHIPPING POLICY

In-store and curbside pickup

We offer in-store or curbside pickup free of charge the same day when the item is in inventory. At the time of invoicing, you must select the collect in store tab. When your order is ready to be picked up, we will notify you by email or telephone. Note that a photo ID will be required when picking up the order.

For drive-through orders, please park in front of the store and call us at 819.485.0388 during business hours. It will be our pleasure to come and bring your order to you.

Local delivery

Local delivery applies only to residents of Gatineau

Shipping costs

Our delivery rates are simple. They apply to every order, regardless of the number of items or your address in Canada.
Rural and remote areas may require transit days and/or additional charges. (you will be contacted by email)

Please note that we cannot deliver to PO boxes or overseas.

Additional fees for certain rural and remote areas

No problem, we will notify you by email or telephone of the difference to be paid and we will send you a secure PayPal link.

Fees for oversized and overweight items

However, be aware that supplements of $25 per item are added to the shipping costs for the following items:

Tables, camping beds, tent, sleeping bag, outdoor furniture, pots, large electric and non-electric coolers, car rack, paddle board and other items that we deem necessary.

Delivery delay

Your order will be processed within 48 working hours following the transaction.
Delivery times up to 12 days

¨Deferred¨ or ¨Pre-Order¨ Items

In this case you will be notified by email of the deadlines.

IMPORTANT INFORMATION

We offer a fast and safe delivery service almost anywhere in Canada within 12 business days,
Not available in all 3 territories.
Delays beyond our control may occur,
Our packages are sent with reused local trade boxes to give them a second life.
We always provide a shipping number so you can track your purchase at any time.
Rural and remote areas may require transit days and/or additional charges. (you will be contacted by email)