FAQ - Alt Plein Air | Outdoor equipment - Clothing - Rental
ÉVENEMENT LE 18 NOVEMBRE 2021 4 PM À 7 PM- DÉGUSTATION DE METS LYOPHILISÉ HAPPY YAK - VISITEZ NOTRE FACEBOOK
Go to wishlist Wishlist

Shopping cart

Your cart is currently empty

FAQ

DELIVERY

We offer a fast and secure delivery service anywhere in Canada. Our packages are sent with reused local trade boxes to give them a second life. We always provide a shipping number so that you can track your purchase at any time. For any questions regarding an order follow-up, contact us using the form on the right. >>>

 

EXCHANGE AND RETURN

For purchases made in store or online, our return and exchange policy is 30 days from the date of purchase applies. Returns are only applicable on new, unworn, unused and unaltered merchandise. An invoice with the date of purchase and the original undamaged packaging is required. Items purchased online may also be returned to us by mail within 30 days of the date of purchase. See details on our returns page.

 

ONLINE PURCHASE

Note that it is not possible: To buy online and have an item delivered with the words `` PICKUP IN STORE ONLY '' unless the delivery is made in Gatineau.

 

PICKUP IN STORE

It is possible to purchase online and pick up your order in store within 24 hours. Once your order is complete we will send you a confirmation to pick up your order.